SERVICES


 
 
 
SECURITY SERVICES
  • exterior doors locked after hours; residents have keys
  • exterior door alarms alert staff when opened, preventing winter lockouts
  • private mailboxes or personal delivery
  • extra staff on-call after hours; call-back system in case of emergency
  • fire detection/prevention systems

 
 
  
HEALTH SERVICES AVAILABLE*
  • registered member of nursing staff available 24 hours a day
  • two call bells per suite; handrails; grab bars
  • medication supervision/administration, individualized plan
  • house physician visits regularly (on-call for emergencies)
  • medication and medical supplies ordering and delivery service
  • booking service for laboratory procedures and medical appointments
  • in-house care with tray service during temporary illness
  • basic assistance with personal care including weekly bathing assistance
  • other care plans for those requiring more assistance (extra costs involved)

*Services vary according to nursing plan chosen 


 
  
DINING AND NUTRITION
  • dining room open all day; self-serve between regular meal hours
  • home-cooked meals prepared on-site
  • rotating menu with lots of variation
  • choice available at lunch and dinner
  • special menus on holidays/special occasions
  • special diets can be accomodated
  • guest arrangements at any meal (charges apply)


    Snacks

  • regular snack service
  • special service if ill or diabetic
  • coffee and juices always available on a help yourself basis

 
 
 
 
 
ACTIVITIES
  • Activity Director on-site
  • monthly activity bulletin
  • recreation lounge with fireplace
  • TV room / Sitting Rooms / Balcony
  • chapel with regular services
  • regular arts and crafts group
  • visiting entertainers
  • regular day trips in Ottawa area and beyond
  • shopping excursions at least weekly
  • comfortable, air-conditioned van
  • residents council, monthly meetings
  • outdoor patio with BBQ
  • shuffleboard and gardening
  • friends who share your interests

 
 
 
 
 
HOUSEKEEPING & LAUNDRY
  • daily light cleaning and weekly full-service cleaning (linens, hand soap and tissue provided)
  • personal laundry service
  • laundry rooms on every floor to do your own if preferred

 
 
  
PERSONAL SERVICES

              Transportation
  • to Blackburn Lodge sponsored activities and some personal appointments
  • Paratranspo comes regularly; city buses - Cleroux & Innes (2 min walk)
              Other Personal Services
  • outgoing mail service
  • on-site banking
  • monthly billing privileges for optional items
  • hair salon/barber on-site
  • room to room newspaper delivery
  • drycleaning arrangements
  • ask our staff if you have special requests

 
 
 
OPTIONS
  • extra care nursing service -- more intensive version of basic service
  • assisted living plan (additional nursing care for those who wish to stay at Blackburn but need a higher level of care - similar to private duty nursing but arranged internally at a lower cost)
  • foot care
  • cablevision ($35.00/month; channels 2-60)
  • telephone
  • plug-in parking (nominal fee, if any)
  • furniture rental (if in an unfurnished suite)
  • guest rooms and meals
  • respite and convalescent care

 
 
 
DISCOUNTS
  • certain services can be deleted; discounts apply
  • discount for absences